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Return Policy

Free 30-Day U.S. / Domestic Returns and Refunds

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not. You can return a product for up to 30 days from the date you purchased it. Contact us and we will email you a pre-paid return label to print and attach to the box. You may reuse the original shipping box and packing materials or use your own.

No International Returns

Due to the high cost of international shipping, there are no returns on merchandise shipped outside the U.S. However, if there is a problem, please contact us and we will set things right. Your satisfaction is guaranteed.

Insurance and Damaged Items:

The cost of insurance is automatically included in the package handling fee and will cover the costs of items lost or damaged. If an item arrives damaged or broken, please email clear photos of the damage to the item and a photograph of the box. This will expedite our processing of an insurance claim with the USPS, and you will receive a full refund including shipping. Depending upon the nature of the damage and the type of item, we may instead ask for the item to be returned, we will send you a pre-paid return label, and you will still receive a full refund including shipping upon our receipt and inspection of the damaged item.

If you live in an apartment complex or in an area where packages left outside may be stolen, please leave a note for your mail carrier or shipment carrier not to leave packages in an unsecured location. The USPS does not honor insurance (nor will we) for stolen packages if the carrier scans the package as "delivered" and leaves it outdoors. If you request it, we can ship items with signature verification, so if you are not home, you can stop by the post office to pick up your package. In general, we will provide complimentary signature verification service automatically on orders valued over $250 and will provide complimentary signature verification upon request for items over $75.

If you have any questions or concerns, please Email Us

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