Notice: We have adopted the U.S. Postal Service Ground Advantage shipping program that commenced July 2023 (listed as table rate on our shipping cost estimator). In practical terms, most shipments will be delivered in 2 to 5 business days across the continental United States, and shipping costs will be somewhat reduced for our customers.
Shipping Calculator: How much does each item cost to ship? Just add an item to your shopping cart, then view the "estimate shipping" section on the bottom of the shopping cart. Enter your zip code (US residents) or country (for international shipments), then click UPDATE. There is no need to login or register.
If multiple shipping options are available, the lowest cost option will be shown first. During checkout, the least expensive shipping option is always automatically selected. A few lightweight items and items over $90 have free shipping. If the shipping calculator shows "free shipping options" on the first line, you will not be charged for shipping on at checkout. For certain paper items (postage stamps, banknotes, small coins, etc.) that can fit in an envelope (maximum dimensions: 6 x 11 inches), items will default to being shipped in USPS letter envelope with no tracking. If you have a need for a different shipping option, you can select a different shipping option at the PayPal site. We may provide complimentary upgrades in shipping service to ensure your item arrives quickly and safely.
International Shipping: We ship to Canada, Great Britain, Australia, Commonwealth countries, and European Union countries. Sales to other countries will depend on customs restrictions, risk of package loss, and other factors. We reserve the right to refund any attempted international purchase. The "First Class International" parcel rate does not include tracking. If tracking is desired, select a priority mail shipping option during checkout. Please also note that PayPal Express may have additional limitations or restrictions for some international shipping. Due to the high cost of international shipping, there are no returns on merchandise shipped outside the US. We do not collect import duties or import taxes for international shipments. Those fees, if any, are the responsibility of the buyer.
To ship packages internationally we may use either the U.S. Postal Service or GlobalPost through Stamps.com. Due to the Pandemic or other factors, the U.S. Postal Service may suspend postal delivery to certain countries. If our shipping calculator shows no USPS shipping offered to a particular country, but service to other countries is shown, it may be the case that USPS package service was suspended to your country. Please see the US Postal Service International service disruptions web page for more information. However, even with U.S. Postal Service disruption we can generally ship via GlobalPost, with the price listed under "Zone Shipping."
Zone Rates Shipping: For certain countries, we may offer "Zone Shipping" using Stamps.com Global Post, which utilizes private distribution centers and sometimes private carriers. The Zone Shipping option may also include first class letter international service to mail thin flat items (stamps, obsolete currency, small coins under $20 in value) that fit in a letter envelope without causing damage to the item.
Insurance and Damaged Items: The cost of insurance is automatically included in the package handling fee and will cover the costs of items lost or damaged. Please note however, that if you live in an apartment complex or in an area where packages left outside may be stolen, please leave a note for your mail carrier or UPS deliver not to leave packages in an unsecured location. The USPS does not honor insurance (nor will we) for stolen packages if the carrier scans the package as "delivered" and leaves it outdoors. If you request it, we can ship items with signature verification, so if you are not home, you can stop by the post office to pick up your package. In general, we will provide complimentary signature verification service automatically on orders valued over $250 and will provide complimentary signature verification upon request for items over $75.
If an item arrives damaged or broken, please email clear photos of the damage to the item and a photograph of the box. This will expedite our processing of an insurance claim with the USPS, and you will receive a full refund including shipping. Depending upon the nature of the damage and the type of item, we may instead ask for the item to be returned, we will send you a pre-paid return label, and you will still receive a full refund including shipping upon our receipt and inspection of the damaged item.
Return Policy
30 Day U.S. / Domestic Returns and Refunds:
If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not. You can return a product for up to 30 days from the date you purchased it. Contact us and we will email you a pre-paid return label to print and attach to the box. You may reuse the original shipping box and packing materials or use your own.
No International Returns
Due to the high cost of international shipping, there are no returns on merchandise shipped outside the U.S. However, if there is a problem, please contact us and we will set things right. Your satisfaction is guaranteed.
If you have any questions or concerns, please email us.
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